- Call or text your service provider
- Raise a ticket
You can call or text your service provider and request for resetting of password. You might require to provide details such as Username and Brand Pin while placing the request. Upon your account validation, service provider will reset the password and share the new password details with you.
Raise a Ticket
Service providers usually create subscriber accounts for long time customers so that they can access the subscriber panel of switch to perform all important functions such as add balance, get CDR, raise tickets, etc. So, if you are in possession of login details of subscriber panel then feel free to access the panel and raise a ticket with high priority requesting for password reset. Service providers will then review your request and do the needful.