Registration Errors with MoSIP Dialer

Downloading and installing MoSIP dialer is easy and doesn’t take much of your time. However, it is recommended to check the following pointers to avoid any registration errors.

1. Go for direct download either from Apple Store or Google Play based on the platform supported by your smartphone.
2. Always make sure to install the latest version of MoSIP. This detail can be obtained in the additional information section on app stores.
3. Check for any updates if available on respective app stores.

These 3 simple steps can help you avoid registration errors if any.

Also, the most critical part while registering with the MoSIP dialer is to check whether you have the valid registration details such as Brand Pin, Username and Password. Any mismatch could lead to registration failure. So, always approach a genuine service provider and ask for these details. Only when valid details are entered, the registration is successful and you can start using the app for making outgoing calls.
Furthermore, if you have obtained different usernames for the same brand pin from different vendors then ensure to key in the right password matching with that username. You’re all set to use MoSIP dialer now!

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How to reset password for MoSIP dialer?

Registration details such as Brand Pin, Username and Password are a must to use MoSIP dialer for making outgoing VoIP calls. In case, if you forget your password then you should immediately get in touch with your service provider for quick assistance in resetting your password. Following are the ways to reach out your service providers.

1. Call or text your service provider
2. Raise a ticket

Call or Text Service Provider
You can call or text your service provider and request for resetting of password. You might require to provide details such as Username and Brand Pin while placing the request. Upon your account validation, service provider will reset the password and share the new password details with you.
 
Raise a Ticket
Service providers usually create subscriber accounts for long time customers so that they can access the subscriber panel of switch to perform all important functions such as add balance, get CDR, raise tickets, etc. So, if you are in possession of login details of subscriber panel then feel free to access the panel and raise a ticket with high priority requesting for password reset. Service providers will then review your request and do the needful.

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How to check talktime balance on MoSIP Dialer?

MoSIP dialer allows you to make VoIP calls from the comfort of your mobile phone to anywhere around the world at significantly lower costs. After downloading and installing the application, you are required to register the details in order to making outgoing calls.  These details include Brand Pin, Username and Password which can be obtained from any of the service providers in the market or their local vendors.
After successful registration, the applications takes you to the home screen where you can see the balance listed above the NumPad. This way you can keep a tab on your balance by opening the application. Further, after your balance gets exhausted you can simply contact your service provider for recharging your account with necessary balance.
In some cases, longtime customers are provided with online subscriber panel by service providers using which they can raise a ticket to the parent user (sub-reseller/reseller) requesting for addition of balance. Upon receiving such requests, the service providers will duly process the request and do the needful.
Please note the balance display would be different with different versions of MoSIP dialer but still it would be displayed above the NumPad only.

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