MoSIP is Not Working/Opening on Android Mobile

We understand the inconvenience it causes when mobile dialers (leave alone MoSIP) doesn’t function as intended. So, to continue offering good user experience through MoSIP this article will address the issue – MoSIP is not working/opening on Android Mobile.

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Registration Errors with MoSIP Dialer

Downloading and installing MoSIP dialer is easy and doesn’t take much of your time. However, it is recommended to check the following pointers to avoid any registration errors.

1. Go for direct download either from Apple Store or Google Play based on the platform supported by your smartphone.
2. Always make sure to install the latest version of MoSIP. This detail can be obtained in the additional information section on app stores.
3. Check for any updates if available on respective app stores.

These 3 simple steps can help you avoid registration errors if any.

Also, the most critical part while registering with the MoSIP dialer is to check whether you have the valid registration details such as Brand Pin, Username and Password. Any mismatch could lead to registration failure. So, always approach a genuine service provider and ask for these details. Only when valid details are entered, the registration is successful and you can start using the app for making outgoing calls.
Furthermore, if you have obtained different usernames for the same brand pin from different vendors then ensure to key in the right password matching with that username. You’re all set to use MoSIP dialer now!

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How to Register and use MoSIP?

Registering and using of MoSIP is easy and involves few quick steps. As MoSIP dialer is available across all major mobile platforms such as iOS, Android, Windows, BlackBerry and Symbian, you can easily download them on your favorite smartphone and use. Get MoSIP on Google Play, Apple Store, Windows Phone and BlackBerry World.

Firstly, check if your device memory is good enough to install this dialer application. Then, visit app store and search for MoSIP dialer. Download and install it on your device. After you open the application, it requires you to provide Brand Pin, Username and Password to successfully register and start making outgoing calls. These details can be obtained from any of your VoIP service provider or their local vendors. Enter the details and click on “Register” button which is on the top-left of the screen. There you go! You can now enjoy unlimited VoIP calling with ease.

Remember that Brand Pin, Username and Password are a must to establish a link with service provider’s switch for making outgoing calls. So, hurry up! Download this app today and make cheap international and long distance calls to break down the distance from your near and dear ones.

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How to kill and Restart the MoSIP Application?

MoSIP application can be conveniently restarted on various platforms. However, in the following context you will learn how to kill and restart MoSIP app on Android and iPhone/iPad.

For Android Platform
After the MoSIP app is opened, click on “Menu” option which lists out “Settings” and “Exit” options. Tap “Exit” option. There you go, MoSIP app is closed. To re-open the app, tap on MoSIP icon on the home screen of your phone.

For iPhone/iPad
In the case of iPhone/iPad, you need to double tap the “Home” button which will list out all the active applications on the phone. Select MoSIP and long press it. Now again select the app to close it. To re-open the app, tap on MoSIP icon on the home screen of your phone.

It is important to note that any attempt to close the application during the call is not possible. Only after you finish the call will you be able to close the application. Further to enjoy hassle-free VoIP calling experience, ensure to update the application periodically by visiting respective app stores.

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How to find brand pin for MoSIP dialer?

Brand Pin for MoSIP dialer can be obtained from any of the VoIP service providers that support this application. Usually, details such as Brand Pin, Username and Password are distributed to users in printed cards by local vendors. These details are to be registered with MoSIP application before users can get started with making VoIP calls.

The prominence of Brand Pin
Brand Pin plays a vital role in establishing link with service provider’s switch server. Also, with the help of brand pin and username users can easily add balance into their account by communication these details with service providers while placing balance addition request. Brand Pin along with Username and Password actually validate the account so that a user can start making VoIP calls with the balance credited.
Don’t get confused with Brand Pin details on the MoSIP dialer. Instead, seek the details from a genuine service provider who supports the application. Further, it is important to note that the brand pin is different for different service providers. That means, to add balance into one’s account the user has to approach the same service provider from whom the brand pin is procured. That said, a user is free to secure as many brand pins as he wants from different service providers.

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How to Clear History in MoSIP Application?

After making VoIP calls from MoSIP dialer, it so happens that the call logs are stored in the application. You can check the call logs for dialed calls, received calls and missed calls. However, if you want to delete this history then you need to follow the following simple steps.

1.    Open the MoSIP application.
2.    Select “Call Logs” on the screen.
3.    Long press any of the call details to see the following “Menu”
a.    Delete this call
b.    Delete all calls
c.    Add to contacts
Now depending upon your needs, you may choose to delete that particular contact detail or may even delete the entire call history. After a selection is made, you can immediately see the result.
MoSIP dialer invariably offers you the best means to make cheap long distance or international calls. The application is available across all major mobile platforms such as iOS, Android, Windows, BlackBerry and Symbian. It uses internet connectivity via 2G/3G/4G/Edge/Wi-Fi/GPRS. The application is accepted and being implemented by millions of users worldwide.
Visit Google Play, Apple Store, Windows Phone Store or BlackBerry World to download MoSIP dialer.

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How to do recharge for MoSIP Dialer?

The recharge for MoSIP dialer can be carried out in the following ways.

Placing balance request over the phone
This way of balance addition requires users to communicate Brand Pin and Username with their service providers who upon verification shall add the corresponding balance into their accounts. The amount payable for the addition of balance can be transferred to service provider physically or through banking channels. This mode works with mutual understanding between users and service providers.

Buying PIN recharge vouchers from local vendors
Users can procure PIN recharge vouchers from local vendors by providing Brand Pin and Dialer Name. Usually, printed cards with 12 digit voucher number along with Brand Pin is made available to users.  They can use these vouchers to do PIN recharge on the application.

Adding balance or do PIN recharge via switch panel
Subscriber panel login credentials are provided for users who frequently use MoSIP dialer for making long distance calls. Using this panel, users can either add balance or do PIN recharge online. The payment transaction is carried out either through PayPal or CashU. After receiving the payment, the parent user will add corresponding balance into user’s account or simply send the voucher number to the user who can use it for PIN recharge.

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How to reset password for MoSIP dialer?

Registration details such as Brand Pin, Username and Password are a must to use MoSIP dialer for making outgoing VoIP calls. In case, if you forget your password then you should immediately get in touch with your service provider for quick assistance in resetting your password. Following are the ways to reach out your service providers.

1. Call or text your service provider
2. Raise a ticket

Call or Text Service Provider
You can call or text your service provider and request for resetting of password. You might require to provide details such as Username and Brand Pin while placing the request. Upon your account validation, service provider will reset the password and share the new password details with you.
 
Raise a Ticket
Service providers usually create subscriber accounts for long time customers so that they can access the subscriber panel of switch to perform all important functions such as add balance, get CDR, raise tickets, etc. So, if you are in possession of login details of subscriber panel then feel free to access the panel and raise a ticket with high priority requesting for password reset. Service providers will then review your request and do the needful.

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How to check talktime balance on MoSIP Dialer?

MoSIP dialer allows you to make VoIP calls from the comfort of your mobile phone to anywhere around the world at significantly lower costs. After downloading and installing the application, you are required to register the details in order to making outgoing calls.  These details include Brand Pin, Username and Password which can be obtained from any of the service providers in the market or their local vendors.
After successful registration, the applications takes you to the home screen where you can see the balance listed above the NumPad. This way you can keep a tab on your balance by opening the application. Further, after your balance gets exhausted you can simply contact your service provider for recharging your account with necessary balance.
In some cases, longtime customers are provided with online subscriber panel by service providers using which they can raise a ticket to the parent user (sub-reseller/reseller) requesting for addition of balance. Upon receiving such requests, the service providers will duly process the request and do the needful.
Please note the balance display would be different with different versions of MoSIP dialer but still it would be displayed above the NumPad only.

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How to change password on MoSIP dialer app?

It is important to keep registration details in handy for making good use of MoSIP dialer. These details include Brand Pin, Username and Password. In cases where you might accidentally forget the password, the application doesn’t allow you to use it. In order to use the application, you are required to change or reset the password.
There are two ways in which you can go about performing this function. They are:

1. Requesting for password change with VoIP service provider
2. Raising a ticket in the subscriber panel

Request Password Change

If you are frequent user of MoSIP dialer then definitely you will have your chosen set of VoIP service providers. Since, the app doesn’t allow you to reset the password you are required to request password change with your service provider either through a call or a message. In doing so, you are required to share your username with service provider who upon proper verification will reset the password and communicate the same to you.

Raise a Ticket

Sometimes, service providers allow you to use the switch panel that is exclusively created on your account. If you are in the possession of the subscriber login details of the subscriber panel then you can log in and raise a ticket requesting for password change. Then service provider will do the needful.

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What is brand pin for MoSIP dialer?

Brand Pin for MoSIP dialer can be obtained from any of the VoIP service providers that support this application. Usually, details such as Brand Pin, Username and Password are distributed to users in printed cards by local vendors. These details are to be registered with MoSIP application before users can get started with making VoIP calls.

The prominence of Brand Pin for MoSIP

Brand Pin plays a vital role in establishing link with service provider’s switch server. Also, with the help of brand pin and username users can easily add balance into their account by communication these details with service providers while placing balance addition request. Brand Pin along with Username and Password actually validate the account so that a user can start making VoIP calls with the balance credited.

Don’t get confused with Brand Pin details on the MoSIP dialer. Instead, seek the details from a genuine service provider who supports the application. Further, it is important to note that the brand pin is different for different service providers. That means, to add balance into one’s account the user has to approach the same service provider from whom the brand pin is procured. That said, a user is free to secure as many brand pins as he wants from different service providers.

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